Shade & Texture Variation in Profiles

Shade & Texture Variation due to Raw Materials & Manufacturing Processes

Similar to tile and stone, profiles are also affected by raw materials and manufacturing processes in that shades/finishes and textures may vary from batch to batch.

This following statement can be found in the following Technical Data Sheets (TDS):
  • Floor Profiles
  • Movement Joints and Cove Shaped Profiles
  • Stair Nosing Profiles
  • Wall and Countertop Profiles
“Due to variations in raw materials and manufacturing, the exact color, shade, and/or texture of individual profiles and related components (e.g., corners, end caps, connectors, etc.) may vary. The customer must inspect the products upon delivery and notify Schluter in writing of any physical damage to the products or nonconformity with the purchase order or invoice.”
Distributors should check profiles at time of receiving.
Customers should also check profiles at time of purchase/will call AND prior to installation. 

A formal statement from Schluter technical team has been included below.

Variations in raw material composition and manufacturing processes limit Schluter®-Systems' ability to ensure an exact match in texture, color, and/or shade between individual profile components (e.g., connectors, end caps, corners). These naturally occurring differences are recognized and addressed within the product warranty documentation. The Schluter®‑Systems Wall and Countertop Profiles 5‑Year Limited Warranty specifies the following under Exclusions from Coverage: 

  

… This Limited Warranty further excludes any loss or damage arising out of or otherwise connected to: … variations of texture, color, or shade from those on product samples, … 

  

Accordingly, texture, color, and/or shade variance are not indicative of manufacturing defects, but rather a result of the material characteristics and production variables identified above. Such deviations fall within the range of acceptable product variations as defined by Schluter® Systems. 

 

This statement can be found in the profile Technical Data Sheets (TDS) as well as in the Schluter Price List:  

“Due to variations in raw materials and manufacturing, the exact color, shade, and/or texture of individual profiles may vary. The customer must inspect the products upon delivery and notify Schluter in writing of any physical damage to the products or nonconformity with the purchase order or invoice.” 


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