EXTERIOR DETAIL REQUEST PROCESS Due to our harsh climate in the intermountain region (either baked by the Sun, or vulnerable to freeze/thaw conditions - or both) tile assemblies see limited success. In fact, it’s safe to say that it’s not if an assembly is going to show distress - but when . Distress does not necessarily mean poor or failed install. Weather adversely affects even good installations. As such, Schluter has implemented a process to protect the installer, end user and us by evaluating exterior requests on a case-by-case basis and thus eliminating high risk jobs. Exterior applications need time to study, plan, specify, estimate and install. They cannot be rushed, and ‘best’ assemblies cannot be assumed. The LETTER OF EXPLANATION will lay out what Schluter will require before we can work towards creating a detail specific to a respective application. The CONSTRUCTION CHECKLIST has bullet points that must be addressed. This document must be signed and dated by the re...