Removing tile over DITRA-Heat when repair is necessary.
Occasionally it may be necessary to access a wire or sensor for repair after the tile has been installed and grouted. There is typically hesitation as one does not want to understandably cause additional damage to the heat wire. DITRA-Heat wires, if snapped into the membrane correctly, are actually pretty well protected. Wires that sustain damage during installation are outside of Schluter warranty support, and Schluter reserves the right to place the repair back on the contractor or installer. Schluter may help locate the location of the damage, but may not be able to do the repair depending on circumstance. Repairing a wire or sesor is a pretty simple process. Schluter Systems NA has created a Tips and Tricks video that demonstrates the locating of heat wire as well as the removal of tile over DITRA-Heat. Wire repair kits can be purchased through distribution or direct from Schluter. Instructions are included in the repair kits. ...