SCHLUTER SYSTEMS | T08 MTN

Pasted from Schluter Pricebook "Schluter shall not accept any returns unless it specifically authorizes such in writing, which may be granted or withheld in Schluter’s sole and absolute discretion. Under no circumstances shall Schluter accept any returned Products after thirty (30) days from such Products’ invoice date. Any authorized returns must be in resellable condition subject to inspection by Schluter prior to acceptance of same. All authorized returns shall incur a handling charge of 25%." We understand that there may be scenarios that will need to be considered, but we ask that you look into the option of liquidating material vs sending it back to Schluter. The 25% restock fee is to help Schluter re-coup costs of handling material twice as material must be received and inspected before a credit can be issued and items put back into inventory. You may email csrreno@schluter.com or creditusa@schluter.com to request an RA if the material is within the 30 day invoice wind...

SCHLUTER DITRA INSTALLATION HANDBOOK MOVEMENT JOINTS | Pages 15-17  DISCUSSION Movement joints are an integral part of any tile assembly. The various components of a tile assembly (tile, mortar, substrate, etc.) have unique physical characteristics that affect their behavior. Specifically, these components will expand and contract at different rates, according to each component’s intrinsic physical properties, with changes in moisture, temperature, and loading (both dead and live loads). This differential expansion/contraction of attached components results in internal stresses. Furthermore, structures that restrain overall expansion of the tile field (walls, columns, etc.) cause stress buildup within the system. If the aforementioned movements are not accommodated through the use of movement joints in the tile field and at restraining structures, the resulting stresses can cause cracking of the grout and tile and delamination of the tile from the substrate. Thus, movement joints a...

Build America Buy America "The   Build America Buy America Act , enacted as part of the Infrastructure Investment and Jobs Act on November 15, 2021, established a domestic content procurement preference for all Federal financial assistance obligated for infrastructure projects after May 14, 2022.  The domestic content procurement preference requires that all iron, steel, manufactured products, and construction materials used in covered infrastructure projects are produced in the United States." For more information about Build America Buy America, please click here . Schluter Systems has  an internal team in place to help with information needed regarding our SKUs as required by projects honoring Build America Buy America. Please email this team directly when seeking information: sustainability@schluter.com

If you are familiar with our Schluter KERDI-Drain/KERDI-Line adapters (for tying the KERDI shower system into a pre-installed two stage drain), and you want to use a Schluter Shower Tray , then you know the tray will need to be lifted so that the drain flange will nest properly onto the shower tray recess. This is because the drain body and the adapter are installed over the subfloor rising above the surface enough to inhibit proper flange nesting on the tray. The solution required the installer to source enough 1/2" backer to fully embed beneath the shower tray to lift it enough so that the flange would nest properly. Usually this required two layers of 1/2" beneath the tray. Schluter now offers a 1" thick foam compensation board called KERDI-Shower-CB ( KSCB 25 610 1220 ), which is a 48" x 24". When you purchase this SKU, you get a bundle that includes 6 of these boards at just $27.20 MSRP! This will save time and money when seeking material to lift the sho...

Why are there two different APPs for the DITRA-Heat thermostats? Yes. There are two separate APPs for the two thermostats, WiFi and Smart respectively. The reason is that the RS1 Smart thermostat with the glass finish is smart assistant enabled, and it has a geotracking feature that the WiFi thermostat does not offer. This means you can control the thermostat with your voice, and it will recognize when you have left your established geo-fence, and the floor will turn off.  Below are screenshots of the the thermostats and their respective APPs via the Apple APP store. APPs are also available on the Android platform. DITRA-Heat E WiFi Thermostat (Below) Schluter ® -DITRA-HEAT-E-WiFi is a programmable Wi-Fi thermostat used to control DITRA-HEAT-E-HK heating cables. Control your floor heating system from your smartphone or online Displays local temperature and weather forecast 3.5” color screen with easy interactive touch control 6 programming periods per day Track energy and consumpt...

The grey Schluter DHE RR 1/BW power module cannot be used with the RS1 Smart thermostat. It is only compatible with the Schluter DHE 104/BW wifi thermostat, or the DHE RT 102/BW touchscreen thermostat.  Similarly, the white Schluter DHE RR 2/BW power module cannot be used with either of the afore mentioned thermostats (wifi or touchscreen). This power module is only compatible with the DHE RT 105/BW Smart thermostat.  See below for the appropriate combinations. DHE RT 104/BW and DHE RT 102/BW are compatible with grey DHE RR 1/BW DHE RT 105/BW and white DHE RR 2/BW are compatible When using the smart thermostat above with a power module, there is no polarity in the low voltage communication wires between the two devices. You will, however, have to change a setting in the thermostat so that it knows to look for the power module. If this setting is not change, the power module will not be recognized and controled by the thermostat. Below image explains how to access and change th...