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2026 Holiday Schedule - Out of Office

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Below are dates that Schluter offices will be closed, and I will be spending some much-anticipated PTO with family and friends.  Celebrate safe, and I will see you soon in 2026! THANKSGIVING NOVEMBER 27 & 28           Schluter Offices Closed.  CHRISTMAS & NEW YEAR DECEMBER 24th                  Chris Out of Office DECEMBER 25th & 26th     Schluter Offices Closed/Chris Out of Office DECEMBER 31st                     Schluter Offices Closed/Chris Out of Office JANUARY 1st                             Schluter Offices Closed/Chris Out of Office JANUARY 2nd                           Chris Out of Office For days when I am out of office, but Schluter offices are open,...

KERDI-Line Tileable Grate to KERDI-Line Metal Grate?

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Though it is possible to go from a KERDI-Line tileable grate to a KERDI-Line metal framed grate, it is advised to proceed with caution .  Moving from to the tileable grate to the metal framed grate introduces the possibility of compromising (degrading) the KERDI waterproofing connection between the channel body with pre-attached KERDI and the shower floor.  Moving from tileable grate to metal framed grate will require precision cutting of the installed tile around the channel body to accommodate the metal frame of the metal grate assembly. Reference the photo below. Manually hand cutting floor tile to move from the tileable grate to the metal frame grate will also introduce the likelihood of chipping the surrounding tile from using a handheld cutter. If you choose to move forward, you will need to take the frame of the metal frame grate and flip it upside down over the existing tileable grate. Use a permanent marker to mark the installed floor tile impeding on the required spa...

Natural Stone Installations over Wood Sub-Floors

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Did you know that natural stone installations over wood sub-floors require a mandatory second layer of subfloor before a backer-board or DITRA can be installed? The detail from the Schluter Systems DITRA installation handbook (D-W-S and DPS-W-S page 6) shows this requirement for this application. We emphasize this detail as often as opportunity allows, specifically during our Innovation Workshops. We make all handbook details and information readily available in both printed and digital formats. Schluter has adopted this second layer requirement from TCNA (Tile Council of North America), F141-25 and F250-25 details. The two accepted assemblies are either (1) a wire reinforced mortar bed over a slip sheet membrane (minimum 1 1/4” & max 2” reinforced mud bed), or (2) a second layer of OSB minimum 3/8” thick before (a) approved tile backer-board or (b) Schluter DITRA Uncoupling Membrane (as noted in our detail). It does not matter how firm you feel the floor is.  It does not...

RNO Airport & GSR Shuttle Information

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GSR Airport Shuttle Shuttle operates daily leaving every 30 minutes from 4:30 AM to 12:15 AM.  Follow airport way finding signs to baggage claim. Collect bags and exit airport through the doors in the red triangle (left picture). Immediately outside those doors is where the resort shuttle busses pick up and drop off. Wait for the GSR (Grand Siera Resort) shuttle, which runs every 15 minutes. Resort is just a few minutes from RNO airport. Shuttle leaves the GSR at the top (:00) and Bottom (:30) of the hour. Shuttle leaves RNO Airport at quarter after (:15) and quarter till (:45) each hour. Shuttles are located on the south casino entrance of the GSR. Shuttles are located north outside airport baggage claim of RNO. GSR Check in is 3:00 PM. If you arrive prior to 3 o’clock and are not able to check in, the GSR can hold your bags while you freshen up, explore the casino, or walk the property.

2025 Updated Price List Available Now | Effective October 1st

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Dear Valued Partner, The Schluter Systems Price List catalog is now available with updated pricing effective October 1, 2025. You can download the PDF and Excel versions using the links below on October 1st. This is our BEST-LOOKING price list yet! Great job, marketing team! Printed copies have been allocated and will be shipped to all of my T08 distribution partners (northern UT and NV). Quantities are limited; thus we encourage all to take advantage of the PDF digital format , Schluter Website or Schluter APP available on iPhone or Android. Download the Price List PDF Download the Price List Excel NEW PRODUCTS Remember to take a look at our latest innovations! Horizontal LIPROTEC Niches Trendline Colors for KERDI-Line and KERDI-Line VARIO Drains Schluter DESIGN-Niche Drain Adapters & Compensation Board Schluter DILEX-STF Schluter DILEX-AHK and AHKA New Colors Why the update price list this fall? Like all manufacturers, Schluter has been impacted by recently implemented tariffs. T...

Return Authorization Requests (RA) | Return Policy

Pasted from Schluter Pricebook "Schluter shall not accept any returns unless it specifically authorizes such in writing, which may be granted or withheld in Schluter’s sole and absolute discretion. Under no circumstances shall Schluter accept any returned Products after thirty (30) days from such Products’ invoice date. Any authorized returns must be in resellable condition subject to inspection by Schluter prior to acceptance of same. All authorized returns shall incur a handling charge of 25%." We understand that there may be scenarios that will need to be considered, but we ask that you look into the option of liquidating material vs sending it back to Schluter. The 25% restock fee is to help Schluter re-coup costs of handling material twice as material must be received and inspected before a credit can be issued and items put back into inventory. You may email csrreno@schluter.com or creditusa@schluter.com to request an RA if the material is within the 30 day invoice wind...

EXPANSION JOINTS | Schluter DITRA Installation Handbook & TCNA EJ171

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SCHLUTER DITRA INSTALLATION HANDBOOK MOVEMENT JOINTS | Pages 15-17  DISCUSSION Movement joints are an integral part of any tile assembly. The various components of a tile assembly (tile, mortar, substrate, etc.) have unique physical characteristics that affect their behavior. Specifically, these components will expand and contract at different rates, according to each component’s intrinsic physical properties, with changes in moisture, temperature, and loading (both dead and live loads). This differential expansion/contraction of attached components results in internal stresses. Furthermore, structures that restrain overall expansion of the tile field (walls, columns, etc.) cause stress buildup within the system. If the aforementioned movements are not accommodated through the use of movement joints in the tile field and at restraining structures, the resulting stresses can cause cracking of the grout and tile and delamination of the tile from the substrate. Thus, movement joints a...