SCHLUTER SYSTEMS | T08 MTN

I will be out of office and NOT responding to calls, emails or text messages from September 4th through 8th. This time is reserved for Melanie, my wife. We are celebrating our 25th wedding anniversary! Yep...she made it 25 years with me. Fortunately, we (Schluter) have resources in place to assist you with your needs. You may contact csrreno@schluter.com for samples, order inquiries, and general product questions. You may contact USTSR@schluter.com to troubleshoot installations. You may contact anyone from my team, ALL very knowledgeable and experienced counterparts. Contact information below: Travis Marker     303-842-5491     tmarker@schluter.com Steve Carlson     970-227-4656     scarlson@schluter.com Jerry Wilson     775-710-1497     jerrywilson@schluter.com Shawn Tipton     520-508-5912     stipton@schluter.com There is no first choice. They are all excellent team members! Please excuse my absence an...

Pasted from Schluter Pricebook "Schluter shall not accept any returns unless it specifically authorizes such in writing, which may be granted or withheld in Schluter’s sole and absolute discretion. Under no circumstances shall Schluter accept any returned Products after thirty (30) days from such Products’ invoice date. Any authorized returns must be in resellable condition subject to inspection by Schluter prior to acceptance of same. All authorized returns shall incur a handling charge of 25%." We understand that there may be scenarios that will need to be considered, but we ask that you look into the option of liquidating material vs sending it back to Schluter. The 25% restock fee is to help Schluter re-coup costs of handling material twice as material must be received and inspected before a credit can be issued and items put back into inventory. You may email csrreno@schluter.com or creditusa@schluter.com to request an RA if the material is within the 30 day invoice wind...