Posts

Showing posts from January, 2026

Aero ND Delivery Program | Reno Customer Option Only

Image
I am on occasion asked if I could allow will call from our USA Parkway facility. Unfortunately, I cannot make exceptions to will call, nor do I have power to approve will call. This is beyond my control despite being the local Schluter Territory Manager.  There is a solution, however, to get material in a timely manner. We do have the Aero ND program. This is an option for Reno/Carson customers only . The Aero shipping charges are roughly half of what it would normally cost to have a PO shipped standard NDA (Next Day Air). Aero charges vs standard expediting charges (found in the back of our pricelist) are below. Aero ND Program applies only to material stocked at USA Parkway. Distributors have a cut-off time of 10:00 AM PST to place their PO's with Schluter. POs must be tagged with "Code 2501 Next Day Service" All local distributors have been informed about this program, but they may not always remember to use it. Feel free to send this link as a reminder to help save y...

Schluter Systems 10 Year & Lifetime FULL SYSTEM Warranties

Image
WHAT IS A FULL RESOLUTION WARRANTY? Schluter Systems will offer a 10-year full resolution warranty, or when our Schluter ALL-Set is incorporated, a lifetime full resolution warranty. But what does full resolution mean?  A full resolution warranty covers you on the full cost of your project: including both materials and labor. Many other warranties only cover the cost of product replacement, leaving you on the hook for the tile, setting material, and labor costs. HOW DO I QUALIFY FOR A FULL RESOLUTION WARRANTY? The key to qualifying your project for a full resolution warranty is to follow our installation handbooks . Be familiar with the detail that applies to your application and follow it without deviation. If your application cannot be found within one of the details in our handbooks, contact your Schluter Territory Manager. They can help you by acting as a liaison with our technical team to give you correct install advice to qualify your project.  DO NOT ASSUME and DO NOT ...

DESIGN-Base Aluminum and Stainless Steel Profiles

Image
Schluter®-DESIGNBASE-SL is a finishing profile used as an alternative to baseboards. The profile is available in anodized aluminum, color coated aluminum and stainless steel. It features a clean, finished look and is simply attached to the wall with a suitable adhesive. The profile can be equipped with an optional sealing lip to help protect the floor-to-wall transition from moisture and to reduce the transmission of impact sound. Note: Inside and outside corners, connectors and end caps are available. To see Schluter's DESIGN-Base installation video, please click this link . CUTTING PROFILES Observe all safety instructions and standards as directed by the cutting tool manufacturer, including protective eyewear, hearing protection, and gloves. Always measure carefully and dry fit the profiles, corners, and connectors to ensure proper fit and alignment prior to setting tile. Plastic profiles may be cut using Schluter®-SNIPS or similar. It is important to make sure the...